Advisory Centre for Education (ACE)
Free education advice for parents
The Advisory Centre for Education (ACE) is a national charity that provides independent advice for parents and carers of children aged 5-16 in state-funded education. ACE aims to provide the information, support and high-quality advice that parents need to help their children at school, particulalry where there are problems. We were founded in 1960 by Michael Young, Lord Young of Dartington.
We offer free telephone advice on many subjects like exclusion from school, bullying, special educational needs and school admission appeals.
Please note: advice services will be closed all day on Thu 15th May for staff training.
ASK ACE - Free advice by text message
Ask ACE is a free, independent education advice service.
Text ADMISSIONS to 68808, for advice on any part of the school admissions and appeals process. To Ask ACE a specific question, text ASK followed by your question (maximum 160 characters).
Over the coming weeks the service will expand to cover the full range of education issues ACE advises on.
Visit our advice pages for more information about AskACE!
FREE advice lines
- General advice line (Mon-Fri 10am-5pm): 0808 800 5793
- Exclusion information line (24hr answer phone): 020 7704 9822
- Exclusion advice line (Mon-Fri 10am-5pm): 0808 800 0327
RNID Typetalk - textphone users, please dial the prefix 18001 before any of the above numbers.
Our advice lines are in heavy demand and you may experience difficulty getting through to us. Please keep trying, it is sometimes easier to get through after 3.30pm.
If you are ringing from overseas, please call:
- General advice line: 00 44 20 7704 3397
- Exclusion information line: 00 44 20 7704 9822
- Exclusion advice line: 00 44 20 7704 3398
If you have a disability which prevents you from accessing our telephone advice lines please use our feedback form and explain that this is why you are contacting us.
our other work
Publications for parents, governors and LEA officers- Training seminars for governors and education professionals
- LEA affiliation scheme
- Membership scheme
- Quarterly magazine Ask ACE
- Education Step-by-Step training package for advisers
ACE is a small charity and relies on grants and donations to fund our work. If you would like to support our work, you can do so securely online via any of the services below:
