Advisory Centre for Education (ACE)
Free education advice for parents
The Advisory Centre for Education (ACE) is a national charity that provides independent advice for parents and carers of children aged 5-16 in state-funded education. ACE aims to provide the information, support and high-quality advice that parents need to help their children at school, particulalry where there are problems. We were founded in 1960 by Michael Young, Lord Young of Dartington.
We offer free advice on many subjects like exclusion from school, bullying, special educational needs and school admission appeals.
The Advisory Centre for Educations ASKACE service recently won an award from the BT/THA Helplines Award 2008 for innovative use of technology to deliver a helpline service.
How to get advice
Text the keyword ASKACE to 68808 and follow the instructions for free booklets, tips and advice tailored to your questions.
- General advice line (Mon-Fri 10am-5pm): 0808 800 5793
- Exclusion information line (24hr answer phone): 020 7704 9822
- Exclusion advice line (Mon-Fri 10am-5pm): 0808 800 0327
AskACE an award winning service
RNID Typetalk - textphone users, please dial the prefix 18001 before any of the above numbers. If you have a disability which prevents you from accessing our telephone advice lines please email us and explain that this is why you are contacting us.
If you are ringing from overseas, please call:
- General advice line: 00 44 20 7704 3397
- Exclusion information line: 00 44 20 7704 9822
- Exclusion advice line: 00 44 20 7704 3398
Our advice lines are in very heavy demand and you may experience difficulty getting through to us. Please keep trying, it is sometimes a little easier to get through in the afternoon.
our other work
- Publications for parents, governors and LEA officers
- Training seminars for governors and education professionals
- LEA affiliation scheme
- Membership scheme
- Quarterly magazine Ask ACE
- Education Step-by-Step training package for advisers
ACE is a small charity and relies on grants and donations to fund our work. If you would like to support our work, you can do so securely online via any of the services below:
