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Adviceline CLOSED until 8th September. See here for other organisations providing telephone advice

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ACE Advice and Information Service

We offer a comprehensive range of advice and information on education issues. Our information is based on current education law and guidance and covers state funded education for children aged 5-16 years in England only.

ACE Telephone Adviceline

If you are the parent or carer of a child at school and you would like to talk to an adviser please call our confidential telephone adviceline on 0300 0115 142.

Normal opening hours: Monday to Wednesday from 10am to 1pm. Term time only.

If you are unable to get through to an adviser please do not leave a message as unfortunately, we do not have the resources to provide a call back service. You will have to keep trying the number or contact one of the organisations listed below.

Calls to the adviceline cost the same as calling a standard landline number - even from a mobile. 0300 numbers are included in any inclusive call minute packages offered by phone operators.

Other organisations that offer free telephone advice on education issues

Contact a Family - SEN National Advice Service

Advice and information for families whose child may have special educational needs.

Telephone helpline: 0808 808 3555. Opening hours: Monday to Friday 9.30am to 5.00pm

Coram Children's Legal Centre - Family, Child & Education Legal Advice Line

Free legal advice on english law and policy affecting children and families.

Telephone advice line: 08088 020 008. Opening hours: Monday to Friday 8.00am to 8.00pm